ادارة الجودة الشامة في العمل التطوعي

This book explores the principles of Total Quality Management (TQM) in the context of volunteer work, focusing on its application in Arab volunteer organizations. It provides a comprehensive framework for implementing quality management systems in voluntary sector operations. Key features: • Focuses on TQM implementation in volunteer organizations • Written specifically for Arab volunteer work context • Practical application guidance • Quality management principles and frameworks • Case studies from Arab volunteer sector • Management tools and techniques • Performance measurement methods The book appears to be published by Dar Al Watad and authored by Dr. Yousef Ali Al-Kadhim. It takes a systematic approach to explaining how quality management concepts can be effectively applied to improve volunteer work operations and outcomes in Arab organizations.